Shipping & Returns :

Shipments are made in a day (days worked) for orders placed before noon the following day (working days Monday to Friday) for orders placed after noon.

TIME OF DELIVERY WORLD:

D+3 to D+8 in COLISSIMO INTERNATIONAL shipping worldwide

MONITORING OF DELIVERY:

Upon confirmation of your payment, we will prepare and ship your order the same day for orders placed before noon from Monday to Friday.
Following the expedition, an email information with the number of packages are sent to track online the status of deliver.

RETURN:

All products sold on the site yume-light.com benefit of the clause "SATISFACTION OR REFUND". Guarantee "satisfied or refunded" lets you in case of error, color problem or defect in a product, we return, within 7 days, the new product (in its original packaging) for exchange or refund. Starting with the right of termination, YUMELIGHT ® makes a claim within 15 working days. In case of late or missing product, the customer may contact our Customer's website yume-light.com by sending an email via the contact form.

RETURN ADDRESS:
YUMELIGHT / BLUE UP
21, rue d'Alsace - 92600 ASNIERES SUR SEINE - FRANCE

Thank you to attach the invoice (Original or photocopy). We urge you to use a shipping method with tracking (type Colissimo or carrier). Indeed YUMELIGHT not be held liable for return lost or stolen during transit. RETURN TERMS: Pursuant to article L121-20 of the Consumer Code, the Purchaser shall have a period of 7 days from the date of receipt to return at its expense, products ordered, for exchange or reimbursement. The products must be returned to YUMELIGHT ® in a perfect condition for resale in their original state (packaging, accessories, manuals), duly sealed. Any product incomplete, damaged or whose original packaging has been damaged, will be refunded or exchanged. In any case, the product can be returned before YUMELIGHT ® being informed by email at the following address: contact@yume-light.com (a return number will then be assigned). Refunds will be made choices YUMELIGHT ® by crediting your bank account or by check sent in your name. The claims are by mail only. No request by mail or phone will be taken into account. The cost of return that you create for your order will not be refunded under any circumstances.